Privacy policy.

This policy describes how OKAO Labs Inc., a Delaware corporation ("OKAO Labs", "we", "us") handles information through this website (okaolabs.co) and through Resactly, our live dining discovery product. It applies to information we collect when you visit this website, contact us, or use Resactly.

This policy describes our current practices. If our practices change, we will update this page and the effective date below.

Contact inquiries

When you submit our contact form, we collect the information you provide: your name, email address, and message, plus optional fields such as organization, inquiry type, and topic. We use this information to respond to you and to route your inquiry to the appropriate OKAO Labs mailbox. We keep a record of inquiries so we can follow up.

Resactly product interactions

When Resactly is used, it captures device-level product interaction data — for example, recommendations that were displayed and deliberate actions such as clicks, saves, and searches. This interaction data supports the product's recommendations and our internal evaluation of how the product performs. Devices are not unique people; device-level metrics are not counts of identified individuals.

Basic technical information

Like most websites, we process basic technical information — such as IP address, browser type, and pages requested — as needed to deliver, secure, and troubleshoot the site.

• To respond to your inquiries and route them within OKAO Labs.
• To operate, secure, and improve this website.
• To operate Resactly and evaluate how the product performs.
• To understand aggregate usage of our systems.
• To comply with law and protect our rights.

We do not sell personal information, and we do not share it for cross-context behavioral advertising.

We share information only with service providers that help us host and operate our systems (for example, hosting and email delivery), and when required by law or to protect our rights. Service providers process information on our behalf to provide their services to us.

We keep information for as long as needed for the purposes described in this policy — for example, contact inquiries are kept so we can follow up on them — and as required by applicable law. When information is no longer needed, we delete or de-identify it.

Depending on where you live, US state privacy laws may give you rights such as knowing what personal information we hold, correcting or deleting it, and opting out of certain processing. To exercise a right or ask a privacy question, email us at hello@okaolabs.co. We will verify your request before acting on it where required.

We use reasonable administrative and technical safeguards designed to protect the information we handle. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Our website and products are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.

We may update this policy as our practices change. The effective date at the top of this page reflects the current version.

Questions about this policy or our privacy practices can go to hello@okaolabs.co.